Microsoft Dynamics CRM is a complete set of tools for customer relationship management solution that provides all of the features needed to create, customize and easily maintain customers from lead to contact through sale order to sale invoice and after sale procedures.

Microsoft Dynamics CRM with modules for sales, marketing, and services, delivers an efficient, scalable, and cost effective solution that provides improvements in every business process, enables closer relationships with customers, and helps your company achieve new levels of profitability. Track all activities in your business, maintain marketing lists and campaigns, and convert leads in to customers, set quotes, win orders and do sale.

Microsoft Dynamics CRM user experience will be similar to Microsoft Office and Outlook packages; this will enable users to be more adaptable to the system and will prove productive. Not only this Microsoft CRM easily integrates into Microsoft Office package and help users create reports of there like in Excel or Word and also users can contact their CRM customers from Outlook.

Microsoft Dynamics CRM is for Small to Medium size organizations, offers complete Customer relation management from Product to sale and more. It allows organization to access information in the most efficient and quickest manner, customization of each and every aspect of your business entity and robust reporting.

Microsoft CRM is based on the state of the art .Net platform and SQL Server, therefore existing IT expertise in your organization can take advantage of this, as they are already familiar with these technologies and this will reduce overall ownership cost.

• Customization of Microsoft CRM applications using .NET, VB/VBA, Crystal Reports and other third-party add-ons.
• Implementation and deployment services
• Services to develop products and external applications that seamlessly integrate with Microsoft CRM applications
• Consulting services on building a solutions around Microsoft CRM
• Managing organization structure, security configuration, manager teams and users
• Customized forms, reports, plug-in and work flows
• Sales Order Processing (SOP)
• Purchase Order Processing (POP)
• Inventory and Fixed Asset management
• Advanced user management and security control
• Price lists and pricing management
• Multi-currency issues and handling
• Sales trend analyses and sales guidance reports
• Cash receipts handling and adjustments customization
• Employee maintenance and management